Service Coordinator (HVAC-R)

 

We are looking for a person who will feel comfortable on the position of:

 

SERVICE COORDINATOR (HVAC-R)

Workplace: whole territory of Poland preferably with office in Poznań or Warsaw

Your profile:

  • technical university education 
  • at least 3-5 years of experience in technical industry, ideally in commercial refrigeration business
  • very good project management skills
  • ability to lead the team of service technicians
  • solid knowledge of refrigeration business
  • strong communication skills
  • analytical thinking
  • strategic approach
  • service business development capabilities
  • target oriented
  • ambition to be a trainer
  •  experience in working in multicultural environment
  • fluent Polish and English in speaking and writing
  • readiness for frequent business travels in Poland and abroad (at least 2-3 days a week)

 

Your responsibilities:

  • manage service & mounting partner network of HVACR units in retail chains (mainly refrigeration products but as well airconditioning and ventilation)
  • develop existing contracts and establish new partners to support partner strategy for installing & service of those products in retail chains
  • ensure Daikin standard service level across the installation companies portfolio and ensure works on time
  • organize site supervision and service quality surveys
  • organize and manage local service team for retail business in cooperation with local and international Daikin team
  • support recruiting and training of service technicians
  • create budget for service
  • manage relationship with key account responsible for the clients in terms of service
  • create a monitoring of all maintenance tenders on country level and support central overview
  • prepare reports and updates on commercial refrigeration service status
  • manage communication with Daikin Central Europe and Daikin Europe headquarter
  • ready to implement digital solutions supporting service business

 

Our offer:

  • working in multicultural environment in close cooperation with colleagues from EMEA region
  • opportunity to have a significant influence on service business development for refrigeration products in constantly growing global company which is a leader in HVAC-R industry
  • work environment where people come first
  • additional comfort in everyday life: medical healthcare, life insurance, Christmas vouchers financed from Social Benefits Fund, sales bonuses and the possibility to buy a sport card

 


Send us your CV via "apply" button below.